Refund & Return Policy

Your satisfaction matters to us. Here's how returns and refunds work at Rabbis Glow.

Eligibility

• Requests must be made within 7 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Sale items are final and not eligible for return unless defective.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery with photos of the product and packaging, and we'll arrange a replacement or refund at no extra cost.

How to Request a Refund

Reach out via our Contact page with your order number and reason for the return. Our team will guide you through the next steps.

Refund Processing

Approved refunds are processed within 5–7 business days to your original payment method, or as store credit if you paid via Cash on Delivery.

Non-Returnable Items

For hygiene reasons, opened skincare and haircare products cannot be returned unless they arrived defective.